Texas 911 dispatcher hailed a hero after lifesaving call

At about 2:30 a.m. on Aug. 19, Hays County Emergency Communications Officer Eden Dunn answered a 911 call from a Kyle ...
KKCO 11 News on MSN

Former Delta dispatcher shares perspective from 911 call involving September altercation

A former Delta 911 dispatcher who says they responded to the call involving the Delta County Sheriff during a September 15 ...
ClickOrlando

‘Isn’t here to take your job:’ Volusia County’s 911 center uses AI system to handle non-emergency calls

“Ava,” short for Automated Virtual Agent, is an artificial intelligence system designed to handle non-emergency calls so ...
WPLG Local 10

Heartbreaking 911 call from 5-year-old leads to father’s arrest in Sunny Isles Beach, police say

Local 10 News obtained a 911 call that show how a quick-thinking dispatcher helped rescue two young children who were home ...
ABC 7 Chicago

Buffalo 911 dispatcher fired after mishandling call during supermarket shooting

BUFFALO, New York -- A 911 dispatcher who mishandled a call from a Buffalo supermarket manager during the fatal May shooting was fired on Thursday, the Erie County Department of Personnel confirmed to ...

Twinsburg dispatcher sentenced after guilty plea for prank call to resident

Former Twinsburg dispatcher Loretta Nash pleaded guilty Friday to telecommunications harassment for a prank call she made to ...
NewsChannel 5 Nashville

Nashville mayor calls for independent review at Metro's 911 Center following recent HR complaints

Nashville mayor calls for independent review at Metro's 911 Call Center after learning from current dispatcher that HR ...
Daily Herald

Lake County’s consolidated 911 dispatch center now operating in Libertyville

LakeComm, Lake County’s new 911 emergency communications center, is officially up and running at the new Regional Operations and Communications Facility in Libertyville. In the last two weeks, ...