Online shopping gets another AI-powered upgrade from Amazon with its new "Help Me Decide" tool that will assist users whenever they feel indecisive. Instead of getting stuck deciding on which products ...

Amazon’s latest AI tool offers another layer of customer support in the shopping journey. To help customers find exactly what they need, Interests introduces new products to users faster by constantly ...

Some online businesses are rebuking Amazon for listing their products on its site without their permission. Amazon has been testing a program called "Shop Direct" that allows consumers to buy products ...