Pilots are the final authority on aircraft operation and can refuse or modify air traffic control (ATC) instructions, though many feel intimidated and don't assert this right. A Cirrus SR20 accident, ...
I kicked back at my all-time favorite coffee shop, nervously waiting for them to call my friend's double espresso macchiato. I pleasantly sipped my tea with a tad bit of guilt. He sprung up, walked to ...
Across boardrooms, operating rooms and courtrooms, high-achieving women are redefining success. They’re saving lives and leading industries. Many thrive with qualities like being assertive, strategic ...
“I often feel like I’m invisible,” a Dear David reader complains. “My colleagues don’t listen to my ideas and my friends take me for granted, but I’m afraid that if I express my frustration, it will ...
Assertiveness—a communication style that involves frank self-expression while respecting others—is considered a teachable skill and has been regarded as useful in improving the safety of medical care.