Calling a company and reaching a human operator-receptionist these days is about as rare as hitting the Mega-Million. The strange thing is, the companies that are the most likely to let an automated ...

Running a small business you realize how valuable each hour is, and you try to use that time wisely. And lately, I’ve fallen into various traps that sap this most precious commodity. Consider the ...

Innovative technology is recommended to address the current capacity challenges facing the NHS. This study evaluates the patient acceptability of automated telephone follow-up after routine cataract ...

TitanX, the only Precision Dialer using Phone Intent™ to help sales teams have more conversations with prospects, today announced major expansions to its native Salesforce and HubSpot integrations, ...

Perhaps automated voice response phone systems should have an extra option that allows callers to listen to meditation tapes. It seems I’m not the only one that gets instantly hot-under-the-collar ...

Automated phone call programs can be an effective way for health systems to ensure that older adults are getting important information about care plans or to notify them of follow-up appointments post ...

New peer-reviewed research published by ki:elements and the PROSPECT-AD consortium demonstrates that the company’s Speech Biomarker for Cognition (SB-C) can reliably detect cognitive impairment and ...