If there is one thing all sales people can agree upon, it's that most companies have a poor CRM process. Fortunately, most of these challenges can be corrected by the sales managers, so I've decided ...

Customer Relationship Management (CRM) systems, the cornerstone of today’s businesses, have been rapidly evolving to offer powerful features and tools. With the infusion of artificial intelligence, ...

To Zach Nelson, the president and chief executive officer of NetSuite, CRM — and business in general — is all about the “C,” customers. “What’s more important to a company than your customers?” he ...

Despite a wealth of information on the topic and no shortage of professional services to ease the way, many businesses continue to struggle with adopting and using CRM capabilities. According to ...

CHICAGO -- Looking to benefit from the advantages of mobile solutions -- including the ability to conduct business and collaborate from anywhere -- companies face increased technology complexity from ...