From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better ...

Axon’s planned $625 million acquisition of Carbyne strengthens its push into 911 call-handling technology and advances the company’s broader strategy to unify emergency ...

As 911 call centers struggle with staffing, suppliers of government technology are rushing to help. That’s the case with the latest product from RapidSOS. The company, which sells an emergency ...

The move brings Northern911’s APCO-certified telecommunicators into RapidSOS’ ecosystem, providing a “last resort” option for ...

Louisville Metro Emergency Services has launched a new tool allowing 911 callers to share live video. The "Video to 911" feature aims to improve safety for both callers and first responders. Callers ...

Dubuque celebrated the opening of its new 911 Emergency Communications Center Thursday, marking the completion of a project ...

The Apple Watch offers many similar features to a medical alert system, but it lacks a dedicated monitoring center. Learn ...

Jami-Marie Owen can still remember the moment her daughter’s lips "turned blue" and stopped breathing. What came next was a ...