NEW YORK, July 31, 2024 /PRNewswire/ -- RapidSOS, the intelligent safety company, today announced Alarm Call Automation, a new solution to address the growing volume of sensor-initiated alarm calls ...
Los Angeles, California - January 12, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development and ...
CARY, N.C. (WTVD) -- The Town of Cary typically respond to about 60 alarm calls a day. The vast majority of those, roughly 98 percent, turn out to be false alarms or misdials. Now, new AI technology ...
Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...
Contact centers were never a walk in the park for employees, but they became much harsher work environments during the pandemic. According to one survey, only 10% of contact center agents reach ...