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How to Choose the Best Call Center Software
Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
When someone calls 911, they expect a highly trained professional to answer, but emergency call center workers are part of an "industry under immense pressure" because of understaffing and a host of ...
(TNS) — Ohio’s unemployment system says it has spent nearly $105 million to outside contractors for workers to help field a tsunami of phone calls from an unprecedented number of Ohioans who filed ...
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