NEW YORK, New York -- Phone companies will have greater authority to block unwanted calls from reaching customers as regulators adopted new rules to combat automated messages known as robocalls. Rules ...

A call-screening tool for iPhones is included in the iOS 26 update. Since activating the feature, I’ve hardly noticed when calls from unknown digits come in.

It usually starts with a call from an unknown number. You answer the call, but are met with silence. If you say anything, the ...

Despite laws meant to regulate robocalls by the Federal Communications Commission (as well as several state-specific laws), the problem isn’t going away. In August of this year alone, people in the ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...