The CCPA holds that marketplace platforms cannot evade accountability by claiming intermediary status when consumer safety is at stake.
Café Blue Bottle and China Gate, face penalties for violating consumer rights after Delhi High Court upholds CCPA guidelines ...
CCPA orders Barbeque Nation to immediately stop mandatory 10% service charges after customer complaint exposed hidden fees ...
Govt declares mandatory restaurant service charge illegal. Delhi High Court backs CCPA rules—know your rights, penalties for ...
Several restaurants, including Cafe Blue Bottle, Patna, and China Gate Restaurant (Bora Bora), Mumbai, were automatically levying a 10 per cent service charge by default ...
The crackdown was prompted by complaints lodged on the National Consumer Helpline, where consumers submitted invoices showing ...
The CCPA found that Zepto engaged in ‘drip pricing’, wherein mandatory fees surfaced late in the purchase flow, and ‘basket sneaking’ The CCPA has directed Zepto to rework its platform to provide ...
The CCPA has taken action against 27 restaurants across India for adding service charges automatically, calling it an unfair trade practice under consumer law. The regulator has ordered refunds, ...
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