They would impose audits, time limits and a moratorium and allow for more people to file lawsuits.

Cases of fatal violence and crimes involving AI users continue to emerge. While chatbot companies say they have safeguards in ...

AI chatbot warning labels may not stop users from trusting hallucinated answers, raising new audit, compliance, and escalation questions for enterprise teams.

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Yvonne Stride, 71, spent two-and-a-half years on a befriending waiting list before she was introduced to two AI chatbots ...

Spotify is experimenting with a new AI feature that allows Premium subscribers to play and explore music, audiobooks, and podcasts by having conversations with a chatbot. The “Talk to Spotify” feature ...

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The new rules reportedly aim to curb emotional dependence on AI chatbots as China grapples with a shrinking population and record-low birthrate.

A phone-based chatbot advising medics how to prescribe antibiotics has helped raise the quality of care in African hospitals and should stop bugs developing dangerous resistance, developers say.

South Korea plans to give every citizen free, unlimited access to a domestically powered AI chatbot, with a September beta and a separate agent designed to help people navigate government services.