I am writing for your help in bringing attention to a disability issue I find unacceptable. I am partially deaf. I use closed ...

I am writing for your help in bringing attention to a disability issue I find unacceptable. I am partially deaf. I use closed captions on televisions and online.

Dear Heloise: Enabling closed captions on television has greatly improved our viewing experience. Whether a character whispers, the music becomes loud, or the audio is unbalanced, captions help us ...

DEAR HELOISE: Enabling closed captions on television has greatly improved our viewing experience. Whether a character whispers, the music becomes loud or the audio is unbalanced, captions help us ...