Google developed an AI chatbot a year before OpenAI but reportedly refrained from launching it due to concerns it could ...

OpenAI launched ChatGPT in 2022. The chatbot now has 700 million users. Here's what to know.

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Perhaps we’ve gotten a tad too accustomed to outsourcing our ...

Chatbots have taken the world by storm. These robots act as personal assistants, customer support representatives, marketing executives, and more. They're either powered by artificial intelligence (AI ...

Spotify is testing a conversational AI chatbot feature called Talk to Spotify, letting users control audio, track listening habits, and more.

OpenAI, the company behind ChatGPT, announced in April 2024 that it was testing sponsored content integrations in its business-focused offerings. Other startups in the AI industry are also designing ...

Lawmakers emphasize that the law applies to conversational chatbots whose “main purpose is human interaction,” and not ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...