Today's contact centers are fine-tuned machines, with no penny wasted and every customer interaction optimized. Before founding Zenarate, I led contact centers at large financial institutions. During ...
PALO ALTO, Calif. and DENVER, Dec. 13, 2021 /PRNewswire/ -- Zenarate (https://www.zenarate.com/), the world's leading conversation simulation solution, and Genpact ...
FT. LAUDERDALE, Fla., June 03, 2025 (GLOBE NEWSWIRE) -- Leaders from iQor CXBPO™, an award-winning customer experience business process outsourcing (BPO) solutions provider unifying AI, analytics, and ...
From Generative AI to Human-Centered Innovation—CCW Nashville 2025 is Where Service Transformation Begins. NEW YORK and NASHVILLE, Tenn., July 29, 2025 /PRNewswire/ -- Customer Contact Week (CCW), the ...
Kenexa, a global provider of talent management and retention solutions, today unveiled SimSJTô: Customer Service, the new online simulation platform designed to assess customer service aptitude.
Brian Tuite is Co-founder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. For decades, customer contact leaders have looked for ways ...
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