ZVOX is an AI Voice Agent Platform built to help enterprises scale customer interactions with speed and intelligence. By ...

AI-powered voice agents are transforming customer interactions and sales processes across industries. But while the U.S. and ...

Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

Silverback AI Chatbot continues to highlight its ongoing developments in artificial intelligence solutions with a particular ...

Customer engagement remains a top challenge for businesses in today's technological landscape. The explosion of AI and the commercialization of space, the rise of quantum computing and the ongoing ...

Gaining customer trust is more important than ever for marketers today. And while companies must focus on revenue, creating loyal customers is vital for long-term success. Placing customer ...

A platinum win for the chain's NIL partnership highlights the retailer's connection with the communities it serves. "We've built a loyalty program that's grounded in people first — our guests, our ...

Albertsons Cos. is the marquee collaborator and first retailer to bring Google Cloud's Conversational Commerce agent solution to market.

Milagro, the all-in-one restaurant commerce platform, announced a strategic partnership with Revmo AI, a leading conversational AI platform for the restaurant industry. The collaboration will embed ...

Customer engagement platforms (CEPs) and customer data platforms (CDPs) are sometimes confused. The confusion arises from the overlapping nature of their objectives, wherein data plays a critical role ...

Personetics, the global leader in AI-driven Cognitive Banking, today announced the launch of Personetics MCP Server, which ...

Infobip, a global leader in cloud communications, reinforced its leadership in customer engagement innovation as a Silver ...