Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

The exact type of information in a customer service management system varies somewhat depending on the type of services the business offers. These systems should provide a complete record of ...

The SCRM system, or Social Customer Relationship Management system, is an intelligent tool that combines social media and ...

Vertex Business Services today announced the availability of CIS Ecosystem™ Solutions, the company’s new customer management solution. CIS Ecosystem™ is now available for electric, gas and water ...

NEW YORK, Aug. 27, 2025 /PRNewswire/ -- Artificial intelligence is changing the foundation of customer relationship management, making data-driven engagement central to how companies operate.

ShipStation reports that business automation will be essential by 2026, saving time and costs while increasing efficiency in ...

For the best experience, please enable JavaScript in your browser settings. KCB Chief Business Officer and Managing Director Kenya Sam Makome (left),Microsoft Kenya ...

The Commerce Department is considering purchasing a single, cloud-based customer relations management system that it can use across its 12 agencies, solicitation documents show. The unified system ...

A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history. Various businesses ...

KCB Chief Business Officer and Managing Director Kenya Sam Makome (left),Microsoft Kenya Country Manager Kunle Awosika (Centre) and Eclectics Kenya Managing Director Paul Mbugua (Right) launches the ...