Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management ...

Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

All companies claim to put their customers first. Here are three ways business leaders can make sure they’re walking the walk ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and ...

Alex Williams is a full-stack developer and technology writer in the United Kingdom specializing in web development and data management. Small businesses face many challenges when managing customer ...

X Most telecommunications brands will have some version of a customer value management (CVM) tool. But often, it’s just a ...

The retail industry faces renewed scrutiny over customer treatment practices following a viral incident at a Kohl’s store in Jacksonville, Florida, that has generated nearly one million views across ...

Walsh steps into the role with over three decades of experience within DOJ and several years as a private sector executive responsible for identifying and providing IT solutions to U.S. government ...