Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management ...

Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and ...

As a small-business owner, you work hard to get new customers, and once they visit your website or walk in the door, you should do everything you can to make sure they stay a happy customer and return ...

SCRM development, as an innovative tool, is bringing new changes to enterprise customer relationship management. By ...

If you have a few years under your belt as a small-business owner, you may wonder how your contemporaries marketed their products and services and remained profitable before 1983. This was the year Dr ...

The SCRM system integrates multi-channel user behavior data to construct a 360-degree customer profile, while Enterprise ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...

In today’s competitive landscape, understanding your customer is no longer optional. In this thought leadership piece for ...

Innovation in marketing and banking continues to transform customer engagement through sophisticated analytical approaches, personalized service delivery, and integrated digital strategies. Modern ...

According to research from Gartner, global spending on customer relationship management (CRM) software grew 15.6% in 2018, becoming the largest and fastest-growing enterprise application software ...

There’s no doubt the future of customer relationship management (CRM) lies in the cloud. IDC predicted the value of new, on-premise installations would drop from 65% of the market in 2013 to 38% ...