When a debt collector sells your account, the process can shift quickly. Here's what borrowers should understand.

Debt collectors have limits, but ignoring them isn't a solid strategy. Here's what happens when debt goes unpaid.

N icole Silva wasn’t expecting a bill after her daughter received urgent medical care following a car crash. After all, she ...

People who want to work with a collector should consider contacting a credit counsellor — such as the non-profit Credit ...

More than a quarter of Americans have a debt in collections, according to the Urban Institute. If you’re one of them, you may experience an unpleasant barrage of letters and calls from a debt ...

Consumers in Georgia are facing increasing harassment from debt collectors, with reports of collectors pursuing debts that ...

Nearly 71 million Americans have debts that have gone into collections. So, what do you do if a collector calls? Don't panic, Nina Pineda has your consumer bill of rights.

Consumer Protection BC ordered Scotiabank to pay nearly $40,000 after finding the bank harassed a Vancouver customer with ...

For years, colleges have withheld the transcripts of former students who owe them money as a way to convince them to pay up. But often what the practice did instead, was stymie students’ efforts to ...