Want more? Subscribe to our newsletter to get our investigations delivered straight to your inbox. In April, the rap star Bad Bunny fired off a frantic tweet: “PEOPLE!” he wrote in all-caps Spanish, ...

Your favorite artist has announced they’re going on tour and their tour is making a stop in your town. You log on to Ticketmaster at the appropriate time, join the queue, miraculously make it through, ...

In the bustling landscapes of technology, gaming and entertainment, industry events stand as bastions of innovation, collaboration and opportunity. However, for small enterprises striving to make ...

If you’ve bought concert tickets anytime in the last few years, you know the drill. You log on early, often taking time off from work mid-weekday to get in a digital line. You refresh obsessively. And ...

I was once a dedicated purchaser of ticket insurance. I go to about a dozen concerts annually, and I liked the peace of mind that I thought ticket protection offered. Last March, I planned a weekend ...