Local officials are analyzing and revising a proposed ordinance that would protect hotel workers from sexual assault and burdensome workloads before it heads to the City Council for adoption on Aug.

Cloudbeds, the premier hospitality management software platform, has revealed 38% of hotel employees say their experience with property management systems (PMS) influenced their decision to leave a ...

Hotels around the world are facing acute challenges in hiring and keeping skilled staff, from front-desk personnel to chefs. Industry insiders cite low wages, challenging working conditions, and ...

A top York hotel says it has an 80-per cent staff retention rate, significantly outperforming hospitality industry averages.

A York hotel is defying industry trends when it comes to staff retention.

Leadership quality is always the first step toward retention. Employees watch how bosses interact and respond to stress. Trust slowly increases when leaders act fairly and consistently. Even large pay ...

For hospitality firms in Southeast Asia, the real race over the next decade won’t be how fast they build hotels, but whether ...

Forbes contributors publish independent expert analyses and insights. Curiosity expert improving engagement, innovation, and productivity. Many leaders believe their people leave for higher pay, but ...