Ava Cambellini is a freelance web content writer who combines her passion for writing and technology to share the latest industry news and insights on products. Ava’s portfolio includes writing about ...

If you plan to implement CRM software to manage customer data more efficiently, streamline customer-facing operations, or drive other business improvements, it’s essential to get acquainted with the ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer relationship management (CRM) has been around for many years and has emerged as a ...

October 02, 2001, 2:00 a.m. EDT 14 Min Read With such a pattern in place, warning signals are evident, Braccia says. "You could end up going down this path of continuous development, and you go into a ...

Imagine waking up one day and realizing your entire brokerage platform has been hacked. Client data? Gone. Trust? Broken. That’s the nightmare no broker wants. Having even one small loophole in your ...

Crowe Horwath LLP, one of the biggest accounting and consulting firms in the U.S., has chosen Templeton Solutions to help configure and implement its Microsoft Dynamics Customer Relationship ...

Under the fee-for-service model, healthcare organizations typically used revenue cycle management systems to recoup, protect and drive revenue. However, as traditional fee-for-service care transitions ...