Airline passengers, especially frequent fliers, are often annoyed that the pre-flight safety briefing from the flight attendants. But, flight attendants also have to deal with passengers who have ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. One Southwest Airlines employee literally ...

“It was because of that flight attendant that we all made it through that flight. He was able to keep us all distracted with humor while we waited to take off,” said passenger Shahyra Monique Grant.

One Southwest Airlines employee literally put herself into the travel fray when it came to jockeying for overhead bin space. Passenger Veronica Lloyd was surprised to find a flight attendant in the ...