ZDNet

Diploma to fill ITSM skills gap

SINGAPORE--The Asian IT job market is experiencing a shortage of ITSM (Information Technology Service Management) skilled personnel, but one education institute in Singapore hopes to address this ...
CIO

ServiceNow certification guide: Mastering ITSM

ServiceNow offers technical management support to large IT operations, with a focus on the help desk and ITSM. Its three certification paths will help validate your skills with this rising IT platform ...
Computerworld

Open University launches ITSM course to tackle skills gap

The Open University (OU) has launched a postgraduate certificate in IT service management to help address the IT skills gap. The OU has joined forces with training firm Global Knowledge to launch the ...
Business Wire

ITSM Academy Announces Exciting Addition to Service Catalog Class Schedule - Visible Ops: Implementing ITIL(R) in 4 Practical and Auditable Steps

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--Sept. 12, 2005--ITSM Academy, Inc. announced today a new addition to their service catalog, a two-day training class entitled Visible Ops: The Class. The course ...
ZDNet

Diploma to fill ITSM skills gap

SINGAPORE--The Asian IT job market is experiencing a shortage of ITSM (Information Technology Service Management) skilled personnel, but one education institute in Singapore hopes to address this ...