Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT ...

Freshworks has announced that it has reached a definitive agreement to acquire FireHydrant. FireHydrant was founded in 2018 and has completed several ...

Freshworks acquires FireHydrant to enhance AI-native ServiceOps, unifying IT operations and improving incident management ...

Findings show a path to more effective and efficient ITSM operations through generative AI Over the past year, IT teams have moved from experimenting with automation to actively integrating generative ...

The Acquisition Broadens the Reach of 4me® and Expands Its Capabilities by Integrating Real-Time Technology Service Status Updates for IT Teams, Service Providers and Customers "Our mission is to make ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Freshworks will now offer a unified AI-led technology platform through this acquisition that can more effectively handle the ...

Findings show a path to more effective and efficient ITSM operations through generative AI SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, today ...

SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, today released its 2025 ITSM Report, which outlines a clear delineation between Information ...