Long regarded as the set of practices and solutions for ensuring that technology is best meeting the needs of users, the IT Service Management function now serves as the vehicle that will deliver ...
As large enterprises search for solutions to get the most out of their outsourcing vendors, many are turning to operational frameworks like ITIL (Information Technology Infrastructure Library) to ...
NEW YORK (March 8, 2017)— According to a new report by Forbes Insights, in association with BMC Software, "Delivering Value to Today’s Digital Enterprise: The State of IT Service Management, 2017," ...
Salesforce is bringing agentic AI to IT service management (ITSM). The CRM giant is taking aim at competitors like ServiceNow with Agentforce IT Service, a new IT support suite that leverages ...
SAN JOSE, Calif., May 7, 2019 /PRNewswire/ -- Numerify, the leader in IT Business Analytics for the Global 2000, today announced the release of its Continuous Service Optimization solution, aimed at ...
Accenture has purchased a 70-person ServiceNow consultancy to expand its capabilities around security and human resources and strengthen its position in the United Kingdom. The Dublin, Ireland-based ...
28 February 2007 Software giant unveils Closed Loop Client Management; BMC Service Level Management and Proactive Incident and Problem Management integrated solutions BMC Software today unveiled three ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback