Patients have an incomplete understanding of what constitutes no-cost preventive care services. Ease of obtaining information from insurance companies can significantly affect whether patients are ...

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...

One of the greatest things about the insurance industry is our ability to build high-quality relationships that last for decades. The downside of this will come in 2029, when the youngest of the ...

Only 39% claimed to have experienced confusion over using their health insurance, but many more were unable to explain the specifics of a policy. A ValuePenguin survey of 1,000-plus Americans exposed ...

Recent high-profile security incidents have tightened requirements to qualify for cyber insurance. These are the tougher questions insurance carriers are now asking. I recently had to renew the cyber ...