Microsoft is announcing the addition of role-based AI solutions to Microsoft 365 Copilot for sales, service, and finance ...

New copilot templates help retailers build personalized shopping experiences and support store operations. Industry-specific retail data solutions in Microsoft Fabric help retailers unlock insights ...

Cabot’s, part of DuluxGroup, has developed an innovative AI-powered chatbot prototype to provide automated, scalable customer support for DIY woodcare projects. Named the Cabot’s Project Assistant, ...

Tech giant Microsoft ($MSFT) has begun testing its in-house artificial intelligence (AI) models that will compete directly ...

Western Computer, a leading provider of Microsoft Dynamics 365 Cloud ERP, CRM, and AI-powered business solutions, is proud to ...

A top complaint from Microsoft's customers is that Copilot doesn't perform as well as OpenAI's ChatGPT. Microsoft says customers aren't using its new artificial-intelligence tools properly. The ...

Microsoft Ads announced updates to phrase match, new ad formats in the SERP, customer match updates, and more. Here's what we know. Following in Google’s footsteps, Microsoft has announced that phrase ...

The $9.5 billion customer experience market saw major activity over the past few years. SAP acquired Qualtrics for $8 billion then took it public. Medallia went public. InMoment acquired MaritzCX.

OSLO, Norway--(BUSINESS WIRE)--Bsure today announced the availability of Bsure Insights in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure. Bsure ...