What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

Throughout its history, Microsoft has taken a few lumps when entering a new market, learned from its mistakes and eventually emerged as a clear market leader. Observers think that the vendor has taken ...

Microsoft announced this week it is nearing release of a new version of its customer relationship management (CRM) software -- Microsoft Dynamics CRM for the 2007 Microsoft Office system and Windows ...

Microsoft made available on April 7 a new, vertical-specific version of its Dynamics CRM product, known as Microsoft Dynamics CRM for nonprofits and nongovernmental organizations (NGOs). Features ...

For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...