How often have I heard this from a client? It's a refrain that's all too familiar. The real struggle often isn't about battling the ticking clock but rather navigating the tasks that fill our hours.

The era that spawned Enron, Tyco and Adelphia has turned, and on its heels is a new trend to get back to the basics of ethical business practices. In my role as a process analyst, I’ve found that the ...