Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Key Points Six Sigma’s focus on waste reduction, resource optimization, and data-driven decision-making naturally supports green business practices, helping organizations improve both environmental ...

Part 1 of this 3-part series described how a model-driven development process and virtual prototyping tools help address the challenges of implementing a DFSS methodology in a complex automotive ...

Through 2007, ill-defined IT deliverables, misaligned business expectations, and unknown performance levels, combined with economic pressures, will force more than 30% of IT organizations (ITOs) to ...