THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

A third of smart meter owners have had problems with their devices, ranging from them “going dumb” to failing to function entirely, a survey suggests. The figures come as one in five households (20%) ...

The changes are coming into effect from February and will mean customers have better access to lower cost services - as well ...

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

Hello! I cover the Eastern Suburbs for 7 News WKBW. If you have a story idea, please email me at [email protected] BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. MEMPHIS, Tenn. — For some Memphis Light, Gas ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...