We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...
Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...
A Facebook contractor describes what it's like working on the company's customer service front lines
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