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How to Choose the Best Call Center Software

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
CMS Wire

Thoma Bravo to Acquire Call Center Provider Verint Systems for $2 Billion

The call center software industry could be getting a $2 billion boost. Thoma Bravo, a US-based private equity firm, is close to finalizing a deal to acquire call center software provider Verint ...