CTA is setting up "help desks" at various stations to assist Ventra cardholders with expiring cards. Early Tuesday, assistance was available at five stations and CTA headquarters for people with ...

When Marc Sherman and his wife moved from Bucktown to Seattle in the spring, he contacted Ventra customer service representatives to cancel their accounts and get a refund for the combined $43 ...

The CTA announced plans for Ventra this past September, but the city’s new fare system—set to launch summer 2013—is still raising some questions. Like the one going around the Chicago office this ...

This week, CDOT reps acknowledged the ongoing testing and the planned future implementation of Ventra fare card integrating with the city’s growing Divvy bicycle sharing system. At a Monday luncheon ...

CHICAGO (CBS)-- The Ventra mass transit app has passed a notable mark. The Chicago Transit Authority, Metra and Pace announced Friday that the Ventra transit app has been downloaded more than two ...

Chicago-area transit commuters are poised to take a big step toward a regional fare card next month, when Ventra begins rolling out for CTA and Pace customers, officials announced Monday. The new ...

CHICAGO (CBS) --If you use a Ventra card to get around Chicago, you'll want to make sure it's still good before you head to the "L." The first cards issued when Ventra launched in 2013 have begun ...

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May 1, 2014 (CHICAGO) (WLS) -- The days of using magnetic-stripe fare cards on the CTA are winding down. Sales and re-loading of Chicago Card or Chicago Card Plus ended Thursday as the agency works to ...