RingCentral, Inc. recently launched its DigitalLine VoIP service as an enhancement to its virtual phone system for small businesses. DigitalLine is integrated directly into the full RingCentral system ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...

In the past year we’ve seen increased demand for VoIP, most notably in the consumer peer-to-peer market. With Skype leading the way, peer-to-peer VoIP using the Internet has attracted major industry ...

Hosted and virtual private branch exchanges, better known as PBXs, share some of the same technologies but are operationally very different. South Africa has lagged in the development of hosted and ...

When it comes to telecommunications in your office, do you do-it-yourself or farm it out? Make or buy? That’s basically the decision your small or mid-size business needs to make when it weighs the ...

SAN JOSE, Calif., Oct. 2, 2012 /PRNewswire/ -- Virtual PBX, the pioneer and leader in hosted PBX phone systems, announced today that it has released an extension management application for the Android ...

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it’s all about your questions and our community’s answers. Each week, we’ll dig into our question bag, provide ...

When first talked about almost ten years ago, telecommunication equipment vendors saw internet protocol (IP) as the next major innovation in telecommunications. And indeed it was, but for one ...

The cord-cutting movement isn’t limited to consumer cable and Netflix. As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing ...