CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI-powered customer relationship management systems (CRMs) are creating a transformative ...

It's no secret that Salesforce is the undisputed leader among CRM systems, having spent 11 years as the best choice in International Data Corporation's (IDC) ranking. With one-fifth of the market ...

InterAction+ seeks to move attorneys away from scattered Excel sheets and physical Rolodexes full of client information, integrating it in a single, consolidated customer relationship management ...