The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Miles Everson Standing in ...

Q: Why must healthcare organizations consider an alternative workforce management model in the current state? Endsley: The answer lies in the rapidly changing workforce. According to Forbes, ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Eighty percent of a person’s well-being is driven by ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...