Customer loyalty isn't dead because customers have become terrible people. It died because the world became a better place ...

Sam Altman predicts AI will disrupt the job market, starting with customer service positions, accelerating a historical rate ...

All companies claim to put their customers first. Here are three ways business leaders can make sure they’re walking the walk ...

Shopify reports that customer feedback drives business success by guiding product development, evolving marketing strategies, ...

An employee at Bluffton’s Ross Dress for Less was arrested after a dispute with a customer ended in mutual gunfire outside ...

Atlassian said the decision reflects the company’s core philosophy. “The decision to EOL Data Center products is core to ...

Nvidia's growth has been impeccable, but its sales are heavily concentrated among a small number of massive buyers.

WTOC is working to get answers for customers after a fire that engulfed part of the Maaco autobody shop on Victory Drive.

A Walmart patron made a fatal mistake when he attacked one of the store’s employees near closing time, according to ...

Customer feedback is essential to businesses, whether or not you think your voice is heard. Feedback is what made Cracker ...