Everybody was just heartbroken and devastated,” the mom said after her special needs son was not allowed to board with just a ...

The Pembroke, N.C., mom claims Royal Caribbean did not allow her son to board the cruise due to his ID, even though she ...

Family’s surprise cruise trip ruined when staff mistakenly bar teen from boarding - Shannon Nutting’s 16-year-old son not ...

A mother of four said she was heartbroken after being turned away at the gate upon saving up for years for the family ...

A mother’s long-planned family cruise turned into heartbreak when Royal Caribbean staff denied boarding to her 16-year-old ...

A North Carolina mother’s long-planned cruise vacation turned into heartbreak when Royal Caribbean wrongly denied boarding to ...

A Pembroke family says what should have been an enjoyable cruise turned into heartache after they were turned away at the ...

Shannon Nutting said she thought she did everything right to go on the cruise, but at the port, she was still told that one of her sons could not board. "It was a surprise for the kids," Nutting said.