Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management ...

Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and ...

Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing customer reputation management for organizations across various sectors. These ...

Customer relationship management consultants provide independent advice on solutions for managing customer service and customer relationships. Their aim is to help clients improve customer ...

A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history. Various businesses ...

In the current wave of digitalization, enterprise customer relationship management faces new challenges and opportunities.

The SCRM system, or Social Customer Relationship Management system, is an intelligent tool that combines social media and ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

Identity and access management (IAM) is the core of real customer relationship management (CRM). Why? Because it lets us create one view of the customer across all systems holding customer data ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

There’s no doubt the future of customer relationship management (CRM) lies in the cloud. IDC predicted the value of new, on-premise installations would drop from 65% of the market in 2013 to 38% ...