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Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing customer reputation management for organizations across various sectors. These ...
This paper presents the first comprehensive and systematic review of the sales-related customer relationship management (CRM) literature. Specifically, from a narrowed sample of 253 CRM-related ...
Vol. 65, Special Issue 2: INDUSTRIAL INNOVATION AND ITS PERFORMANCE SELECTED PAPERS OF THE 9TH ANNUAL INTERNATIONAL CONFERENCE OF ORGANIZATIONAL INNOVATION (2015), pp. 173-185 (13 pages) With the ...