Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Home banking is the practice of conducting banking transactions from home rather than at ...
The Social Security Administration (SSA) is set to implement a significant change that will affect millions of Americans who depend on its telephone services. As of March 29, beneficiaries will no ...
Santander customers will no longer need to remember and key in security numbers when accessing telephone banking, as the bank introduces new voice and phone recognition technology. Telephone banking ...
HSBC isn't the first to introduce biometric banking in the UK, but its rollout is set to become the biggest. The financial giant today announced plans to introduce voice-recognition technology for ...
The biggest banking company in Florida, Barnett Banks Inc., is linking up with telephone banking. By dialing a telephone number, a customer of the Jacksonville-based banking company hooks up with a ...
With the growing adoption of smart phones, iPads and video-enabled devices, banks now have the ability to implement new channels, including video, for connecting with their customers. And, with the ...
TELEPHONE banking is in the news again. First Direct, the phone banking service owned by the Midland, a subsidiary of HSBC, is tipped to be on the verge of announcing the creation of a call centre in ...
Bank of Nova Scotia today unveiled new voice recognition technology for its general customer service telephone system that allows customers to use their voice to access the services they need.
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