Samsung has edged past Apple for the top spot in customer satisfaction for cell phones, according to the American Customer ...
Customer satisfaction among ISPs, wireless phone service, and cell phones rises, while smartwatches are stable, according to ...
In the first quarter of 2026, the American Customer Satisfaction Index (ACSI ®) fell 0.3% to a score of 76.7 (100-point scale) on an annual basis. This press release features multimedia. View the full ...
Samsung takes the top industry spot for cell phones in the “American Customer Satisfaction Index (ACSI) Telecommunications, ...
Macworld reports Apple’s customer satisfaction score dropped to 80%, falling behind Samsung’s 81% in the American Customer ...
ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists under ...
A new report from American Customer Satisfaction Index shows that smartphone satisfaction in the U.S. improved slightly in 2026, with Samsung leading overall phone satisfaction at 81 points, just ...
For several years, car buyers in the U.S. have used the American Customer Satisfaction Index (ACSI) score to evaluate the general customer satisfaction parameters surrounding car brands in the country ...
A recent ACSI study analyzed customers’ experience with major fast-food chains in the U.S. How do your favorites stack up? Getty/iStock Grabbing takeout has gotten more expensive, but customers’ ...