Samsung has edged past Apple for the top spot in customer satisfaction for cell phones, according to the American Customer ...

Macworld reports Apple’s customer satisfaction score dropped to 80%, falling behind Samsung’s 81% in the American Customer ...

Over the years, Apple has touted its high customer satisfaction as a hallmark of the quality of its products, to the point that Tim Cook’s “customer sat” line has become a sort of meme, particularly ...

Samsung beats Apple in the latest US customer satisfaction survey as users praise AI features, battery life, and flagship ...

Customer satisfaction among ISPs, wireless phone service, and cell phones rises, while smartwatches are stable, according to ...

A new report from American Customer Satisfaction Index shows that smartphone satisfaction in the U.S. improved slightly in 2026, with Samsung leading overall phone satisfaction at 81 points, just ...

U.S. businesses have poured over $100 billion annually into customer experience since 2013, according to ACSI. Thirteen years ...

Samsung Galaxy S series received the highest customer satisfaction in comparison to Apple iPhones and Google Pixel phones.

Samsung takes the top industry spot for cell phones in the “American Customer Satisfaction Index (ACSI) Telecommunications, ...

AT&T Fiber has now ranked highest among fiber internet providers in the American Customer Satisfaction Index (ACSI®), for ...

Using data from the American Consumer Satisfaction Index, Stacker ranked 23 major online retailers from worst to best.

A new report suggests wireless customer satisfaction is at an all-time high, while also noting some interesting shifts in ...