J.D. Power recently declared Verizon, of all the mobile carriers, provided the best and most reliable coverage. But when consumers have a beef with their wireless provider, it’s usually about customer ...

No connection: Some AT&T wireless service customers were met with connectivity difficulties Thursday morning. The largest mobile carrier in the US (and the fourth-largest telecom company in the world ...

AT&T has once again set the standard for wireless excellence, earning the rank of #1 for Customer Satisfaction in Small Business Wireless Service in the J.D. Power 2025 U.S. Business Wireless ...

TROY, Mich.: 30 Jan. 2025 — Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Care Study SM —Volume 1, ...

AT&T is leveling up the industry with a bold guarantee to our customers, promising an elevated experience focused on connectivity they can depend on, deals they want, and the prompt, friendly service ...

Wireless services for AT&T customers have been restored after a widespread outage was first reported in the early hours of Thursday. The phone carrier announced at 3:10 p.m. that wireless service had ...

After eight years as a loyal customer, Bill Starrels soured on AT&T Wireless. "Reception was awful" in recent months, dropping his calls 20 percent of the time, the loan officer said. The phone pooped ...

ORLANDO, Fla. — If you’re an AT&T customer, you may be having trouble making calls Thursday morning. The Flagler County, Seminole County and Orange County sheriff’s offices have all sent word that ...

NEW ORLEANS — After reports of a nationwide outage Thursday morning, AT&T said wireless service has been fully restored wireless service to all affected customers. "We sincerely apologize," stated ...