The global business process outsourcing (BPO) services market is rapidly expanding, driven by AI, digital transformation, and ...

SS Support Network is a U.S.-based BPO and call center helping NEMT providers grow through dispatching, billing, credentialing, and operational support, enabling efficiency, compliance, and scalable ...

Kenya’s four largest business process outsourcing (BPO) and digital services operators have formed a lobby to accelerate job ...

Teleperformance Global Services Philippiens Inc. (TP PHL) announced it has opened a new business process outsourcing (BPO) facility in Davao City, marking its second site in the city and fourth across ...

Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has ...

Information Services Group ( ISG) (Nasdaq: III ), a global AI-centered technology research and advisory firm, has launched a ...

Coinbase has confirmed an insider breach after a contractor improperly accessed the data of approximately thirty customers, ...

MANILA, Philippines — Senate committee on labor chairman Sen. Raffy Tulfo emphasized the urgent need for the passage of a bill that would provide stronger protection for the rights and welfare of ...

Senator Raffy Tulfo on Wednesday urged the Department of Labor and Employment (DOLE) to establish a unit that would monitor business process outsourcing (BPO) firms’ compliance with workplace safety ...

MONTEGO BAY, St James — The Global Services Association of Jamaica (GSAJ) has raised concern about delays in the full recovery of business process outsourcing (BPO) facilities damaged by Hurricane ...

New report examines how artificial intelligence is reshaping outsourcing models, workforce demands, and service ...

They'll no longer treat customer experience, employee experience, and partner experience as separate disciplines.