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SCRM development, as an innovative tool, is bringing new changes to enterprise customer relationship management. By ...

The SCRM system integrates multi-channel user behavior data to construct a 360-degree customer profile, while Enterprise ...

Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded ...

X Most telecommunications brands will have some version of a customer value management (CVM) tool. But often, it’s just a ...

Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

ShipStation reports that business automation will be essential by 2026, saving time and costs while increasing efficiency in ...

CIBC CIO Richard Jardim has focused on cutomer experience together with technology simplification to deliver remarkable value ...

Vineet Sachdev is Head of IT at RingCentral, an American provider of cloud-based communication and collaboration products and ...

Rentokil Initial faces post-acquisition challenges but shows improvement in core operations. Learn if now is the right time ...

Ladies and gentlemen, thank you for standing by, and welcome to Huize's Second Quarter 2025 Earnings Conference Call. [Operator Instructions] Today's conference call is being recorded, and a webcast ...