Research by consumer group Which? has exposed the challenges disabled bank customers regularly face, as one customer claims ...

Reusable AI application models enable organizations to apply predictive insights across multiple customer scenarios.

Many companies and organizations have in recent years cut back on the number of employees dedicated to support issues, believing that AI solutions can handle this task for more efficiently.

Discover the top wheelchair repair service providers in Boulder, CO, offering prompt, professional repairs to ensure your ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Senior CX leaders from Visa, Walmart, Southwest Airlines, and other powerhouse brands will headline the 2026 Customer Response Summit at The Ritz--Carlton, Amelia Island. This year's program promises ...

During a heated debate at a Public Service Commission hearing Wednesday morning Gas and Electric Co.’s (BGE) representatives ...

On Tuesday, leaders with Nashville Electric Service provided an update about ongoing power restoration efforts and the ...

Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...

February 03, 2026 - PRESSADVANTAGE - Big Easy Roofers, a roofing company with established operations in Louisiana, has ...