Reusable AI application models enable organizations to apply predictive insights across multiple customer scenarios.

Discover the top wheelchair repair service providers in Boulder, CO, offering prompt, professional repairs to ensure your ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

During a heated debate at a Public Service Commission hearing Wednesday morning Gas and Electric Co.’s (BGE) representatives ...

An investigation by the Maryland Public Service Commission found “systemic failings” in BGE’s customer call center, and the ...

On Tuesday, leaders with Nashville Electric Service provided an update about ongoing power restoration efforts and the ...

Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...

February 03, 2026 - PRESSADVANTAGE - Big Easy Roofers, a roofing company with established operations in Louisiana, has ...

The user posted on Reddit that she had purchased two pairs of jeans from Dillard’s online, each listed at $59.99. But when the jeans arrived, the price tags attached to them read $37.49. “My new jeans ...

Online reviews are an important part of your small business's reputation. It's also important to respond to every review you ...

Replacing corporate logos with photos and personal bios of customer service agents on social media can reduce complaints and boost satisfaction at no additional cost, according to research published ...

State of Texas issues disaster declaration ahead of potential impacts; ERCOT Weather Watch issued for Saturday to Tuesday; grid conditions expected to be normal HOUSTON, Jan. 22, 2026 /PRNewswire/ — ...